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eCommerce Website QA Testing: Ultimate Checklist 2024

4 Apr
5 Min
E-commerce Website Testing

Table of content

    600 0

    Table of Content

    1. UI and Design Testing
    2. Functional Testing
    3. Accessibility Testing
    4. Responsive and Cross-Browser Testing
    5. Security Testing
    6. Performance Testing
    7. Automation Testing
    8. Conclusion
    9. FAQs

    E-commerce websites are complex and dynamic platforms that require rigorous and comprehensive testing to ensure quality, functionality, performance, security, and user satisfaction. In this blog post, we will share with you the ultimate e-commerce website QA testing checklist for 2024, a software testing company that provides e-commerce QA testing services for startups, and enterprise.

    This checklist will help you plan, execute, and optimize your e-commerce testing project, covering all the essential aspects of e-commerce testing, such as:

    • UI and design testing
    • Functional testing
    • Accessibility testing
    • Responsive and cross-browser testing
    • Security testing
    • Performance testing
    • Automation testing

    By following this checklist, you will be able to deliver a high-quality e-commerce website that meets the expectations and needs of your customers, as well as the standards and regulations of the industry.

    UI and Design Testing

    The user interface and design of your e-commerce website are the first things that your visitors will notice and interact with. Therefore, it is crucial to test the UI and design of your website to ensure that it is visually appealing, consistent, easy to navigate, and user-friendly.

    Some of the UI and design testing aspects that you should check are:

    • Visual coherence and ease of navigation
    • Text consistency, fonts, colors, and sizes
    • Links behavior and color for all states (unvisited, visited, hovered, active, disabled, etc.)
    • Buttons colors, sizes, and functionality
    • Alignment and spacing of elements
    • Images, animations, and visuals quality, dimensions, and placement
    • Favicon and logo visibility and scaling
    • CSS and HTML validation

    Also read: 5 Reasons Why Visual Testing is Important in Enhancing Software Quality

    Functional Testing

    The functionality of your e-commerce website is the core of your business operations and transactions. Therefore, it is essential to test the functionality of your website to ensure that it works as expected and meets the requirements and specifications.

    Some of the functional testing aspects that you should check are:

    • Link validity and destination
    • Forms validation and submission
    • Search functionality and filters
    • Product page details and images
    • Shopping cart functionality and updates
    • Checkout process and payment methods
    • Order confirmation and email notifications
    • User account creation and management
    • Third-party integrations and APIs

    Also read: Types of Functional Testing

    Accessibility Testing

    The accessibility of your e-commerce website is the measure of how easy it is for people with disabilities or impairments to access and use your website. Therefore, it is important to test the accessibility of your website to ensure that it complies with the web accessibility standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG).

    Some of the accessibility testing aspects are:

    • Color contrast and readability
    • Keyboard navigation and focus
    • Screen reader compatibility and labels
    • Alt text for images and media
    • Captions and transcripts for audio and video
    • Skip links and headings
    • ARIA attributes and roles
    • Accessibility audit and report

    Also read: Best Practices in Accessibility Testing

    Responsive and Cross-Browser Testing

    The responsiveness and cross-browser compatibility of your e-commerce website are the factors that determine how well your website adapts and displays on different devices, screen sizes, and browsers. Therefore, it is important to test the responsiveness and cross-browser compatibility of your website to ensure that it provides a consistent and optimal user experience for all your customers, regardless of their device or browser preference.

    Some of the responsive and cross-browser testing aspects that you should check are:

    • Layout and design adaptation and responsiveness
    • Navigation and functionality on different devices and browsers
    • Media and content scaling and quality
    • Browser-specific features and issues
    • Device and browser compatibility matrix
    • Responsive and cross-browser testing tools and frameworks

    Also read: Tips for Cross Browser Testing

    Security Testing

    The security of your e-commerce website is the aspect that protects your website and your customers from malicious attacks, data breaches, and frauds. Therefore, it is essential to test the security of your website to ensure that it follows the best practices and standards for web security, such as SSL encryption, HTTPS protocol, secure payment gateways, etc.

    Some of the security testing aspects that you should check are:

    • SSL certificate validity and installation
    • HTTPS redirection and enforcement
    • Secure cookies and session management
    • Data encryption and decryption
    • Password strength and hashing
    • Authentication and authorization
    • Input validation and sanitization
    • SQL injection and XSS prevention
    • Security audit and report

    Also read: Penetration Testing: How Does It Work

    Performance Testing

    The performance of your e-commerce website is the aspect that determines how fast and reliable your website is under different load and stress conditions. Therefore, it is important to test the performance of your website to ensure that it meets the expectations and requirements of your customers, as well as the benchmarks and metrics of the industry.

    Some of the performance testing aspects that you should check are:

    • Load testing and scalability
    • Stress testing and reliability
    • Endurance testing and stability
    • Spike testing and robustness
    • Page speed and response time
    • Resource utilization and optimization
    • Bottlenecks and issues identification
    • Performance testing tools and frameworks
    • Performance audit and report

    Also read: Importance of Performance Testing

    Automation Testing

    The automation testing of your e-commerce website is the process of using software tools and frameworks to execute and verify your web testing tasks automatically, without human intervention. Therefore, it is beneficial to use automation testing for your e-commerce website to save time, effort, and resources, as well as to improve accuracy, efficiency, and coverage.

    Some of the automation testing aspects that you should consider are:

    • Strategy and planning
    • Scope and feasibility
    • Tools and frameworks selection
    • Scripts and scenarios development
    • Execution and maintenance
    • Results and reports analysis
    • Best practices and tips
    • Challenges and solutions

    Also read: Automated Testing Tools: What Works Best for Web Apps?


    By following this checklist, you will be able to test your e-commerce website thoroughly and effectively, and deliver a high-quality product that satisfies your customers and boosts your business.

    If you need any help or guidance with your e-commerce testing project, please feel free to contact us fore-commerce testing service. We will be happy to assist you and provide you with the best e-commerce testing solutions.

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    Written by Nishil Patel

    CEO & Founder

    Nishil is a successful serial entrepreneur. He has more than a decade of experience in the software industry. He advocates for a culture of excellence in every software product.


    How much does e-commerce testing cost?

    The cost of e-commerce testing varies depending on the size and complexity of your website, as well as the scope of testing you require. However, this checklist serves as a starting point to understand the key areas that need to be tested, giving you a better idea of the potential testing investment.

    What if I have a limited budget for testing?

    Even with a limited budget, you can still conduct effective e-commerce testing by focusing on the most critical areas identified in this checklist, such as core functionality, security, and responsiveness. Prioritize essential tests and consider manual testing for some areas initially, while automating high-priority repetitive tasks as your budget allows.

    How often should I test my e-commerce website?

    Testing should be an ongoing process integrated into your development and deployment cycle. It's recommended to conduct testing after any significant changes to your website, features, or integrations. Additionally, periodic reviews and security audits are crucial to maintain a secure and optimal user experience.

    Can I do the testing myself, or do I need professional help?

    While basic functionality testing might be manageable in-house, comprehensive e-commerce QA testing often requires specialized skills and tools. Professional testers can provide expertise in various areas like accessibility, performance, and security, ensuring a more thorough and effective testing process.

    What are the benefits of using automation testing for my e-commerce website?

    Automation testing offers several benefits, including increased efficiency, accuracy, and coverage. It saves time and resources by automating repetitive tasks, reduces human error, and allows for testing under various load conditions. However, remember that automation is most effective when paired with well-defined testing strategies and manual testing for specific scenarios.

    Don't let hidden bugs and glitches hinder your e-commerce success.

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