AR/VR and 3D view QA for India's largest e-commerce platform

Our QA engineers joined the Flipkart team with a clear mandate: validate an immersive AR/VR experience that had never been systematically tested before. The first challenge was understanding how 3D and AR fundamentally work, from surface plane detection and model anchoring to depth estimation and camera feed integration. We built our testing knowledge base from the ground up, studying ARCore and ARKit SDKs to understand exactly what could go wrong and why.

On mobile, the scope was vast. Unlike web testing where Chrome and Firefox represent the primary targets, the Android ecosystem spans hundreds of device models with wildly varying hardware capabilities, from flagship phones with dedicated AR chips to budget devices with minimal GPU resources. We designed a multi-device test matrix covering high-configuration and low-configuration devices across major Indian Android brands, ensuring the AR experience degraded gracefully rather than failing silently.

Environmental testing was another critical pillar. We systematically tested product placement across low-light rooms, brightly lit spaces, textured surfaces, plain floors, and outdoor conditions, discovering rendering and tracking issues that only emerged in specific lighting scenarios. Every product category was validated: beauty products using face AR, and large appliances such as fridges, TVs, and ACs placed at true-to-scale in virtual rooms. Each product required individual verification to confirm model accuracy, scale fidelity, and shadow rendering, ensuring users received a trustworthy purchase preview every time.