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FoodTech

End-to-end QA for a children's healthy eating platform

Establishing a complete quality assurance process for Stir Crazy Kids, covering their web app, mobile ordering application, and multi-platform release readiness from the ground up.

Client

Stir Crazy Kids

Headquarters

Mornington Peninsula, Australia

Engagement

3 to 6 months, 1 QA engineer

Platforms

Web (Windows, Mac), Android, iOS

Technologies and tools

JiraJira
Google SheetsGoogle Sheets
Slack
Google MeetGoogle Meet
Key metrics

Results by the numbers

0→1

QA process built from scratch

4

Platforms and browsers covered

100%

Critical and blocker issues reported

Daily

Reporting and communication

Structured regression before every release

Test matrix across all devices and platforms

About the project

Here's a bit about Stir Crazy Kids

Industry

FoodTech

Offering

School lunch ordering

Region

Mornington Peninsula

Platforms

Web, Android, iOS

Stir Crazy Kids is an Australian platform dedicated to building healthy eating habits in children, through school canteen services, cooking classes and cooking parties across the Mornington Peninsula and surrounding areas. At the core of its digital offering is a web and mobile ordering application that lets parents order school lunches for their children in advance, across multiple students in a single transaction.

As the platform grew to serve multiple schools at once, the team needed a structured quality assurance function to keep the ordering experience reliable, accessible and consistent across the devices and browsers used by its parent and school communities. With no QA process in place, Stir Crazy Kids brought QAble in to build one from the ground up.

Impact

Before and after QAble

Before QAble

With QAble

No QA process in place

Full QA process established end to end

No structured test cases or test design documentation

Structured test cases designed and maintained in Google Sheets

No cross-browser or cross-platform validation

Test matrix covering all devices, browsers and platforms

No regression testing before releases

Regression testing executed before every release (go/no-go)

No formal bug tracking or defect reporting process

Smoke testing implemented at the start of each test cycle

No visibility into product quality for stakeholders

Exploratory testing uncovering real-world edge cases

Critical and blocker issues going undetected pre-release

All critical, major and blocker bugs logged in Jira

No daily or weekly quality reporting to stakeholders

Daily and weekly quality reports shared with the team

No structured workflow for reviewing development tickets

Structured task review workflow via Jira tickets
Our approach

Our engagement

Our QA engineer joined the Stir Crazy Kids team with a clear mandate: build a reliable quality assurance function from scratch. With no prior testing process in place, the engagement began by establishing the foundations, designing test cases across all key user journeys, setting up a structured test matrix spanning Windows/Chrome, Mac/Safari, Android and iOS, and introducing Jira as the central hub for bug tracking and task review.

Testing ran across the full lifecycle of each release. Smoke testing validated baseline stability at the start of every cycle, while exploratory testing surfaced unexpected edge cases across the ordering flow, menu management and multi-student checkout experience. A rigorous regression suite ran before each release to give a clear go/no-go signal, giving the team confidence that critical and blocker-level issues were identified and resolved before reaching users.

Throughout the engagement, our QA engineer maintained daily and weekly quality reports, keeping the Stir Crazy Kids team fully informed on test progress, open defects and release readiness. Communication over Slack and Google Meet kept the team tightly aligned with development, enabling fast triage of high-priority issues and smooth coordination through every sprint cycle.

Engagement highlights

QA process built from zero
Test matrix across 4 platforms and browsers
Regression suite before every release
Smoke and exploratory testing combined
Daily and weekly quality reports
Fast triage via Slack and Google Meet
Engagement snapshot

A QA process built from zero: structured regression before every release, a full device and platform test matrix, and 100% of critical and blocker issues reported before launch.

1 dedicated engineer
4 platforms covered
Daily reporting
Jira-tracked defects

Engagement type

3 to 6 months

Team size

1 dedicated QA engineer

Platforms covered

4 (desktop and mobile)

Outcome

100% critical issues reported

Services provided

What QAble delivered

Services

01

Functional and UI testing

Our QA engineer designed and maintained structured test cases covering all critical user journeys, including lunch ordering, menu browsing, multi-student checkout and account management. Test cases were documented in Google Sheets with a detailed test matrix mapped to each device and platform. Ongoing test case maintenance kept coverage current as the platform evolved, with Jira used to review developer tickets and validate fixes against acceptance criteria.

Ordering and checkout flows validated
Multi-student journeys covered
Test matrix mapped by device
Jira-tracked fix validation

Give every release the quality process it deserves, from day one

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QA built for platforms families trust every day

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