eCommerce SaaS

End-to-end QA services for a web-to-print product customization platform

How we helped Design N Buy establish a structured QA process, achieve full bug closure across all platforms, and deliver a stable, production-ready web and mobile experience.

Talk to QA Advisor

Client

Design N Buy

Team

Dedicated QA engineers

Engagement

Fixed engagement

Platforms

Web, Admin Panel, iOS, Android

Technologies and tools

Zoho

Excel

BrowserStack

Key metrics

Results by the numbers

100%

Bug closure rate

Platforms and devices covered

Test suites delivered

Types of testing performed

Zero

Open bugs at sign-off

Daily

Agile QA collaboration

About the project

Here's a bit about Design N Buy

Industry

eCommerce SaaS

Engagement

Fixed

Platforms

Web, Admin, iOS, Android

Ahmedabad, India

Design N Buy is a web-to-print product customization platform that enables businesses to offer their customers a fully interactive design experience, from personalizing products online to placing orders with print-ready files. The platform serves a broad range of industries, including promotional merchandise, apparel, signage, and packaging, making it a complex, feature-rich application used across multiple browsers and devices.

As the platform grew in scope and user base, Design N Buy needed a structured, reliable QA process to validate their web application, admin panel, and cross-device experience. Without a formal testing framework in place, quality risks were accumulating across modules, and the team lacked visibility into bug severity distribution and overall platform stability prior to production releases.

Impact

Before and after QAble

Before QAble

With QAble

No structured QA process in place

End-to-end QA process established from scratch

No formal test case repository

Full test case repository created in Excel

No dedicated bug tracking workflow

Bug tracking set up and managed in client's Zoho tool

Admin panel untested and unvalidated

Web application and admin panel fully tested

No cross-browser or cross-device coverage

Testing across Windows Chrome, Mac Safari, iOS and Android

No mobile responsiveness testing

Mobile responsiveness validated across real devices

No visibility into bug severity or distribution

Quality reports delivered to client's cloud storage

Unresolved defects accumulating before release

Zero open bugs at project sign-off

No defined defect closure or verification cycle

All bugs identified, tracked, and fully closed

Limited test-type coverage, no exploratory or integration testing

Functional, UI, Exploratory and Integration testing completed

Our approach

Our engagement

Our QA engineers embedded with the Design N Buy team to build a complete quality assurance function from the ground up. The engagement began with a thorough requirements review to understand all functional modules across the web application and admin panel. From there, we designed a comprehensive test case repository covering positive and negative scenarios, boundary value analysis, and exploratory flows, all maintained in Excel and shared on the client's cloud storage for full transparency.

Bug management was integrated directly into the client's existing Zoho workflow. Every defect was logged with full severity classification, Show Stopper, Critical, Major, and Minor, enabling the development team to prioritize fixes efficiently. By the end of the engagement, all identified bugs had been resolved and verified, with zero open defects remaining at sign-off.

A key focus was delivering comprehensive multi-platform coverage. Testing was conducted across Windows Chrome, Mac Safari, iPhone X Safari, and Android Chrome, ensuring that the platform delivered a consistent, high-quality experience regardless of the device or browser. The structured approach to collaboration, reporting, and sign-off gave Design N Buy a stable, production-ready product and a repeatable QA process they could build on going forward.

Engagement highlights

End-to-end QA built from scratch

Excel-based test case repository

Zoho bug tracking integrated

100% bug closure rate achieved

Web, Admin Panel, iOS, Android covered

Zero open bugs at sign-off

Services provided

What QAble delivered

Services

Functional and UI testing

Our team designed and executed a thorough functional test suite covering all modules of the Design N Buy web application and admin panel. Test cases were written to validate each feature against its functional requirements, with separate suites maintained for Chrome (Web & Mobile) and Safari (Mac & iOS). UI testing ensured that all interface elements, buttons, forms, menus, and navigation, rendered correctly and behaved consistently across screen sizes. All test results were recorded and maintained in the client's Excel-based test management repository.

Web app and admin panel covered

Separate suites per browser

UI rendering and nav validated

Excel test repository maintained